Shop FAQ

Frequently Asked Questions

Payment

We accept payment from Visa, MasterCard, American Express and Discover via Squarespace and Stripe payment processing. Learn more about Stripe’s securityfraud prevention, and privacy policies.

 

Shipping

Orders are shipped via USPS Priority Mail® within 3 business days of your order. You’ll receive a shipping confirmation email with tracking information so you can track your delivery. 

International orders are shipped via USPS Priority Mail International® and note that they may take longer to arrive, please allow 2-3 weeks. Not every country participates in USPS's delivery tracking program. International tracking updates will end at the U.S. border unless you live in one of the following countries: Australia, Belgium, Canada, Croatia, Estonia, Finland, Germany, Great Britain and Northern Ireland, Hungary, Israel, Latvia, Lithuania, Malaysia, Malta, Netherlands, New Zealand, Singapore, Spain, or Switzerland. More information

 

Returns & Exchanges

Unfortunately, we aren’t able to accept returns or process exchanges at this time. If a print arrives damaged due to shipping or defective packaging, please email helloderekb@gmail.com within 5 days of receipt with photos of the damaged item and packaging, and we’ll work to get you a replacement.

 

Disclaimer

We have tried to give the best possible representation of our products on the site. Some of our products are made or finished by hand, which means that sometimes they may vary slightly from the images shown online and colors may vary. Please check dimensions carefully as the size may not always be clear from the images.